Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit jamakvinyl.com, attempt to make a purchase at jamakvinyl.com, make a purchase from jamakvinyl.com, or contact us via our Contact Us webpage on jamakvinyl.com, email address, or Facebook page.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.

Additionally when you make a purchase, or attempt to make a purchase through the website, we collect any information that you input into our web form, including your name, billing address, shipping address, payment information (including the type of credit / debit card, the last four digits of your credit card, your Paypal account email, and so on), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information:

  • To communicate with you
  • To screen our orders for potential risk or fraud
  • When communicating with Shopify's technical support team and customer service team in the event of any issues our website experiences
  • When communicating with Paypal's technical support team and customer service team in the event of any issues our website experiences
  • When communicating with Facebook's technical support team and customer service team in the event of any issues our Facebook page experiences
  • When communicating with Canada Post in the event of a lost, damaged, or missing parcel
  • When requested to by law enforcement, the government (e.g., the Canada Revenue Agency), or the judicial system

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing of Personal Information

We share your Personal Information with third parties to help us ensure your shopping, checkout, and delivery experience. For example, as we use Shopify to power our online store, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. As another example, we also use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the website, we will maintain your Order Information for our records for a minimum of six years, as per the recommendations of the Canada Revenue Agency. You can read more about these recommendations here https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/keeping-records.html.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jamakvinyl@gmail.com.